Skype for Business Integration

Two areas of Skype for Business integration are available through the Xchange PC client when installed on a PC that is also running the Skype for Business client.

Although call control is still done through the Xchange client, the Skype for Business user can make calls to other Skype for Business users using the "Call using deskphone" option that is inserted in to the standard Skype for Business menu by Xchange. If "Update Skype for Business state when on a call" is checked in the Xchange PC client configuration, the Skype for Business client's status will be automatically set to "in a call" when the handset makes or receives a call, or "do not disturb" when the handset goes to DND.

Xchange Lync/Skype for Business Setup

Technical Functionalities

Xchange Client

Architecture Xchange client is installed on the end user PC which makes a connection to the Skype for Business client installed on the same PC.
Licenses required (for each user who requires the functionality) Any Skype for Business CAL
Any Xchange PC client e.g. Dial / Business, Dial Plus / Business Plus or Integrator
Skype for Business environments supported Please click here
Call Control
Answer handset From Xchange Preview (pop-up) window
Call Forward handset From Xchange client
Transfer call From Xchange client
Make call From Skype for Business client or Xchange client
Status update
Skype for Business Client - "In a call" When the handset makes or receives a call
Skype for Business Client - "Do not disturb" When the handset goes to DND