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For customers who have multiple offices with Samsung telephone systems at each site, Multisite operation allows the users to operate from a single server, networking the sites together. Users can send messages to each other, see each others' presence status, transfer and pickup calls throughout the enterprise.

The Multisite feature works in conjunction with the Samsung Spnet trunking, allowing extension-to-extension dialing where possible. When there is no native PBX working, Xchange handles the conversion of extension numbers to their public network (PSTN) equivalent and makes transfers, pickups and forwards possible over the PSTN, while staying inside the Class Of Service (COS) limits.