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Dial Plus

Social Networking Integration

When a caller’s email address is known (for example found in an integrated CRM database), Xchange for Samsung’s Social Networking Integration is able to search social networking services for any matches to that email address. If any matches are found, pictures and a ‘pop’ button for that caller are displayed. Facebook integration searches the whole Facebook member list while MySpace and LinkedIn integration search the user’s ‘friends’.

Watch the video to see this being demonstrated.