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Unified Communicator for iOS

Unified Communicator is an application for iOS mobile phones and tablets that connects to an Xchange for Samsung server enabling dialing and collaboration features between mobile and office users of Xchange for Samsung. Anytime, Anywhere!

Dialing Features:

  • Outbound from the mobile phone
  • Calling from shared corporate address book


Key Benefits:

  • Call co-workers directly in the office even if they do not have a DID (Direct inward dial) number
  • Many mobile phone call plans allow for one or more pre- nominated landline numbers to be included in the mobile bundle, effectively making them free of charge. If the DID number associated with the Dial Through (or Auto-Attendant) feature of the office telephone system is nominated as such, then all users of Unified Communicator can call office extensions free of charge.
  • Reduce mobile phone charges by using the convenience of dialing from a mobile device but forcing the call through the telephone system. If the mobile phone dials external numbers via the office telephone system then calls can be made at the rates associated with the telephone system not the mobile handset. These rates can be significantly cheaper than the cost of a direct mobile call, especially for international calls. The call is then also subjected to the rules of the phone system such as call barring or recording and reporting.
  • Accessing the Unified Communicator shared address book allows the mobile user to quickly access and call important external contacts without needing to store each number in the mobile phone contacts list.


Collaboration Benefits:

  • Check status of co-workers before calling them.
  • Update co-workers of your availability from your iOS device.
  • Remotely set destination of incoming office calls (for example to a home phone). This could be useful if your mobile device is low on power or you want to reduce the cost of the re-directed call.


Where can I download the latest versions of Unified Communicator?

Collaborate on the go from your iPhone or iPad! Unified Communicator app is available on the Apple App Store (license required for use). Alternatively, scan the QR code below with your phone to visit the app's App Store page.

Click to visit the app's App Store page
Scan with your phone to visit the app's App Store page

Important Pre-requisites:

  • Unified Communicator requires Xchange for Samsung Server version 2.3.10 or later. Fast Dial feature requires 2.3.13.
  • iOS 5 or later (note: iPad 1 not supported).
  • Xchange Mobile licenses are required.
  • The following features require a Wi-Fi/3G (or better) data connection between the mobile phone and the Xchange server:
    • Extension presence
    • Search of shared address book
    • Call History
    • On / Off toggle of mobile twinning
    • Fast dial